Keepmoat Homes

Keepmoat Homes

Crisis Management 101 – Keepmoat

Upskilling and training for internal social media teams to effectively manage and handle crisis situations across the Keepmoat Group.

This saw customer satisfaction increase significantly across the business, helping improve investor relations.

Over 200 team members trained in effective crisis management

Proactive listening across Keepmoat’s regional and national channels

Customer satisfaction for the company increased by 23%

If you would to speak to us about delivering a social media training programme

Please feel free to drop us a message

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